George Brown Associates (GBA) maintains a telephone-focused approach to collection recovery. Technology enables GBA to contact your customer at a rate of 2400 calls per hour through both predictive attended and non-attended messaging. GBA maintains a state of the art call center where calls are monitored, recorded, and achieved. Our collectors are updated in the latest collection procedures as well as trained to observe all FDCPA and Red Flag rules.
GBA provides National Skip Tracing through a variety of databases and utilizes Equifax for accurate credit reporting. GBA can customize a letter campaign usually within 24 hours and only uses 1st class mail and recycled stationary.
GBA maintains an active Legal Department for those difficult cases where legal action is required. Client authorization is required and is determined on a case by case basis.
Please contact us to find out how GBA can customize a collections solution for you.